Nevergirl’s

The Korean bigwigs over at the think-tank often grumble about the Internet connection this side of the world. “Everything in Korea load at one go,” they would gripe each time they’re forced to wait an eternity for a page to load. “Here, everything slow. Everything time out.”

For once, I find myself in complete agreement with the Koreans. All connections here, regardless of provider and plan (yes, you can’t tell me it’s the plan because I have a 1mb plan but only get to use 200kbps), suck vacuum cleaners. Every time I try to check my mail, chat over YM, or blog, I’ve to count up to a hundred at the least, shuffle my feet fifty times, and say the alphabet backwards before I get some semblance of a connection.

It’s horrible how much money Globe is making off us. We pay PhP 1,250 monthly for service we need but seldom get to use. Thankfully, the husband’s pretty conscientious about calling the billing department’s attention. He keeps detailed logs of our actual Internet speed and then asks for their equivalent in rebates. These customer representatives being the louts that they are, they promise us rebates but don’t actually reflect these in our statements. It would take at least three more months and countless more phone calls before the rebate actually shows up on our billings. Yes, justice delayed is justice denied; but when it comes to getting rebates from Globe, the husband’s mantra has always been “better late than never.”

Not surprisingly, for a firm that provides such sloppy service, Globe’s awfully diligent about collecting payment. They always collect on time. In fact, if we so much as delay payment by a day, we get one of those automated messages that remind us our payment ‘s past due. How thoughtful! Clearly, their system can be efficient but as is becoming apparent by the many hate blogs I’ve stumbled across, they’re only efficient when it’s to their benefit.

Shame.

Posted Gripevine |